Narrative service will keep running

Dear Narrative community,

After a lot of work and negotiations, all assets in Narrative, digital and physical, have been acquired by a group of people from the team of the former company. We have put years of our lives into Narrative and we’re committed to not seeing all the value we have created go away. We want to continue running the service, investigate if it’s possible to restart the production of Narrative Clip 2, and look for funding to achieve all of this.

We’re happy and proud to make as our very first announcement that the Narrative service will NOT shut down today. All the apps and software will stay functional and safe exactly as they have always been. However, in order to achieve this we will need to start charging a small monthly subscription fee for storage. We need to have a sustainable solution that is not depending on external financing to keep running. More information on how this will work is to come as soon as possible.

No data will be deleted on October 31st, but there will be 1-2 days of downtime while it’s being transferred to the new company. There’s a risk of further disruptions the coming weeks while necessary adjustments are made.

We’re financing the transition out of our own pockets and we’re doing this because we’re enthusiastic about Narrative. Unfortunately, it’s not possible for us to assume all the obligations of the former company. There is a small number of customers to the former company that have seen problems with their Clips. We can’t resolve any of those cases today, but we’ll try to find ways to offer repairs or other kinds of help, and hope to be able to provide information about this down the line.

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Hopefully you share our great relief that Narrative has been saved! We hope we can pull together a tight community around Narrative that share our enthusiasm. Our commitment is real. If we intended to walk away from Narrative, we would have already done so. Saving Narrative required us to spend a lot of hard work and money. We want to keep developing the product and service, but keep in mind that our resources today are very slim. We can only do this with your friendly help and support.

We want to hear from YOU about how you think Narrative should go forward. It’s an open road from here, and we’d like you to journey with us.

Thank you,
The New Narrative Team.